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BigMachines Hosting
 
BigMachines Hosting


BigMachines Hosting service allows our customers to focus on their core business, rather than worrying about the complexities of hosting a web-based software application. BigMachines offers a comprehensive hosting service that maximizes security and ensures world-class performance of BigMachines software. BigMachines delivers enterprise-strength hosting at a substantially lower cost than the alternative of building and maintaining an internal hosting infrastructure.

BigMachines and its hosting partners are all SAS 70 Type II certified.
Hosting Services
To help you attain maximum value from our software solutions, BigMachines offers the following services:

Dedicated Service
Professionals
  • 24x7x365 management and monitoring by industry certified staff
  • 99%+ guaranteed uptime and application availability via SLA
  • Dedicated support to respond to issues quickly and in a timely manner

Best-of-Breed
Security
  • Robust firewall and security architecture incorporating latest standards
  • SSL encryption with acceleration for fast response time*
  • Intrusion detection and monitoring
  • Dedicated equipment and database for each enterprise customer*

Performance
Optimization
  • High capacity and redundant access to SAVVIS' powerful, global IP network
  • Regular infrastructure maintenance and upgrades for optimal performance
  • Advanced capacity monitoring and planning for unmatched scalability
  • Local network optimization shooting on customer's network*
Backups
  • Weekly full data back-ups with archiving for one year
  • Hourly incremental data backups with ability to roll back at any time
  • Redundant pre-configured equipment for rapid switch-over in event of failure

Test Environments*
(shared or dedicated)
  • Sandbox for systems administrators to test new functionality and releases
  • Automated migration to production environment
* = optional
 
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BigMachines blogs are resources for anyone interested in helping their business sell more and sell faster. In our blogs, you will find information about the events we host and attend, technology news, BigMachines product developments, information about our partners, sales strategies, and related topics. Visit our blogs:

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