Bandwidth.com Deploys BigMachines Lean Front-End® to Streamline Quote and Configuration Processes
Fast growing telecommunications provider improves sales efficiency by implementing BigMachines LFE to configure VoIP and managed hosting solutions, integrated with Salesforce.com
BigMachines, Inc., the leading provider of on-demand configuration and quoting software, announced today that Bandwidth.com, recognized by Inc Magazine as one of the fastest growing telecommunications companies in the 2006 Inc 500 list, has selected the BigMachines CPP (Configure, Price, Propose) solution through the Salesforce.com AppExchange. Specifically, Bandwidth.com will use BigMachines integrated with Salesforce.com to help their channel partners and direct sales team generate quotes and manage configurations for complex VoIP and managed hosting services.
Bandwidth.com is a complete business communications provider offering business-class VoIP, SIP Trunking, Internet data circuits and Managed Network Services to small and medium businesses.
"BigMachines' system administration tools were a clear advantage, which allowed us to setup and deploy the solution ourselves. No competitors could offer such user-friendly features. Their partner portal also allows us to efficiently manage orders from both internal/direct sales teams and external channel partners, all within the same system," said Scott Barstow, Chief Technology Officer at Bandwidth.com. "Their seamless salesforce.com integration will also provide real-time visibility to our sales pipeline across these multiple channels."
BigMachines LFE is tightly integrated with Bandwidth.com's salesforce.com CRM system to provide a single view of customer data, in addition to automatically updating sales forecasts as quotes and orders are created and changed.
Godard Abel, CEO of BigMachines, stated, "We are delighted that Bandwidth.com has deployed BigMachines. Their high tech solutions are a great fit for our technology. As a software company ourselves, we know the challenges faced by high tech companies- and our growing list of customers who are leaders in the high tech market shows our solution delivers clear benefit in this space."
About Bandwidth.com
Founded in 1999, Bandwidth is a complete nationwide communications provider offering businesses advanced Internet, Network and VoIP services including SIP Trunking and enterprise-level voice solutions. As a single source provider for businesses telecom needs, Bandwidth provides its customers with unparalleled selection, savings and service. The company's unique methodology, experienced team and dedicated customer service, ensures accountability and service superior to that of traditional Internet and VoIP providers. For more information, visit http://www.bandwidth.com.
About BigMachines, Inc. and BigMachines AG
BigMachines, Inc. founded in 1999, provides web-based configurator, quoting, and proposal software and services to help companies streamline their selling processes from customer inquiry-to-order. BigMachines Lean Front-End(R) (LFE) solution digitizes complex selling processes and captures an organization's tribal knowledge to provide online product selection, configuration, quoting, and ordering capabilities for new products and aftermarket parts. BigMachines LFE provides in-depth sales reporting capabilities and easily integrates to existing ERP, CAD, and CRM systems. Please visit www.bigmachines.com for more information.
